Shop on eBayQUESTIONS & ANSWERS
A little clarity.
Before you start.
Useful answers about finding a part, placing an enquiry and arranging your next step with Hygrade.
HYGRADE / MOTOR SPARESWhich vehicles do you specialise in?
Our focus is Japanese vehicles and Mercedes. We also welcome enquiries about makes listed in our specialist profile, including Hyundai and Kia. Send the vehicle details so the team can check the specific part.
What information should I send?
Start with your make, model, year, registration and the part you need. An identifying part number and clear photos of the existing item, label or connectors can help.
Can I see current stock and prices?
Our eBay shop shows individual listings with photographs, descriptions and prices. The website’s parts categories are an enquiry guide, not a live stock system.
Can I collect from Manchester?
Contact the team to confirm stock and collection arrangements before travelling to Rothwell Street, Newton Heath, Manchester, M40 1EL.
What are your opening hours?
Monday to Friday: 9am–6pm. Saturday: 9am–4pm. Sunday: closed. For a bank holiday visit, call first.
Do you offer delivery?
Check individual eBay listings for delivery options, costs and dispatch times. You can also ask the team about the specific part and your postcode.
Is there a warranty on used parts?
Warranty and return terms depend on the part and purchase channel. Check the listing and ask the team to confirm the applicable terms before ordering.
Can you confirm a part from my registration alone?
A registration is useful, but further details may be needed. Part numbers, engine codes, model versions and photographs help the team discuss the correct match. Please confirm suitability before purchasing.
Can I send photographs?
Yes. The request form prepares your message. Attach photos directly in WhatsApp or your email app before sending; the website does not upload or automatically attach them.
Does submitting an enquiry place an order?
No. An online enquiry sends your request to the team. WhatsApp and email let you review and send a prepared message in your chosen app. Availability, fitment, price and collection or delivery are discussed before you arrange an order.
Do you have every part listed in the guide?
The guide describes types of enquiries, not guaranteed stock. Availability changes by make, model and component. Ask the team or browse the current eBay listings.
Are the website photographs actual stock?
The automotive scenes are generated illustrations. Use individual eBay listings or ask the team for photographs and condition details of the actual part you are considering.
A DIRECT LINE TO HYGRADE
Your next part.
Let’s find it.
Share your vehicle details. We’ll start with the right questions.
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