Start with your vehicle
Share the registration, make, model and year. Add body style, engine size and fuel type where relevant. If your installer has identified a specific version or unit code, include it.

A CLEARER PARTS ENQUIRY
You do not need to know every technical term. A few clear details can make your request easier to understand.
HYGRADE / MOTOR SPARESShare the registration, make, model and year. Add body style, engine size and fuel type where relevant. If your installer has identified a specific version or unit code, include it.
Many components have a number or label. Photograph it clearly, including any suffix. Send the number as it appears rather than guessing at a similar reference.
A whole-part photo shows the shape. A label photo shows the identifying details. A connector or mounting-point photo can explain fittings. Only take photographs where access is safe and practical.
Say front or rear, left or right, driver or passenger side as appropriate. For interior trim, show the location and finish. For a panel, include the body style and colour information you have.
Ask about availability, compatibility, condition, included components, price and applicable terms. Discuss collection or delivery for the specific item. Keep the agreed details with your order.
A DIRECT LINE TO HYGRADE
Share your vehicle details. We’ll start with the right questions.